RETURN POLICY

At Unique Advertising and Display, many of our products are custom designed and manufactured to meet specific client requirements. For this reason, custom exhibits, made-to-order displays, and modular systems configured to approved specifications are non-returnable and non-refundable once production has started. These products are produced exclusively for each customer and cannot be resold or repurposed. We strongly recommend that all artwork, dimensions, materials, and configurations are carefully reviewed and approved before confirming your order.

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Certain standard, non-custom portable displays, exhibit accessories, and stock items may be eligible for return if a request is submitted within 14 days of delivery. Returned items must be unused, unassembled, and in their original packaging and condition. A Return Authorization (RA) is required before sending any item back, and returns sent without authorization may not be accepted. Approved returns may be subject to a restocking fee, and all original shipping, handling, and freight charges a

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If your order arrives damaged, incomplete, or defective, please notify Unique Advertising and Display within 48 hours of receipt so we can promptly address the issue. Supporting photos and shipping documentation may be required to process a claim. Once the issue has been reviewed and verified, we will work with you to determine the most appropriate resolution, which may include repair, replacement, or another mutually agreed solution. Our goal is to ensure every client receives products that meet our quality standards and expectations.